Privacy Policy

Last updated August 31, 2026

Vaughn Financial & Insurance Services respects your privacy. This policy explains what information we collect through this website and our communications, how we use it, and when we disclose it.

Information we collect

We may collect:

  • Contact and inquiry information you provide, such as your name, email address, phone number, zip code, age range, insurance interests, and message.
  • Communication preferences and records, including whether and when you consented to receive text messages.
  • Appointment and service information you provide when requesting a consultation or insurance assistance.
  • Basic website activity and device information, such as your IP address, browser type, referring page, and pages visited. Our website and hosting providers may collect this information automatically for security, diagnostics, and site operation.

Please do not submit Social Security numbers, payment card information, medical records, or other sensitive information through the website contact form.

How we use information

We use personal information to:

  • Respond to questions and provide requested insurance information or services.
  • Schedule and manage consultations.
  • Contact you by email, phone call, or text message according to your request and consent.
  • Send appointment reminders, replies to your inquiry, and related service updates.
  • Operate, secure, troubleshoot, and improve the website and our communication systems.
  • Comply with legal and regulatory obligations.

How we share information

We may disclose personal information to service providers that operate our website, email, scheduling, or communications systems on our behalf. We may also disclose information when required by law, to protect legal rights or safety, or when you ask us to share information as part of an insurance service.

We do not sell or rent personal information.

Information obtained as part of the SMS consent process, including your mobile number and consent record, will not be shared with third parties. Vendors that transmit messages for us may process this information only to provide that service and may not use it for their own purposes.

SMS choices

If you consent to text messages, messaging frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP, call (760) 940-2056, or use our contact page.

Opting out of text messages does not prevent us from responding through another method you requested. Consent to receive text messages is not a condition of purchasing insurance or another service. See our Terms & Conditions for more information.

Retention and security

We retain personal information only as long as reasonably needed for the purposes described in this policy, our legal obligations, and legitimate business records. We use reasonable administrative and technical safeguards, but no website, email, or messaging system can guarantee complete security.

Your choices

You may ask us to update or delete information you submitted, subject to legal or recordkeeping requirements. You may also withdraw a communication preference at any time. Contact us using the details below.

Children’s privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

Changes to this policy

We may update this policy as our services or legal requirements change. The date at the top shows the latest revision.

Contact us

Questions about this policy or your information can be sent to tom@vginsure.com or (760) 940-2056.